We are aware that travelers are increasingly bombarded with a multitude of travel options when it comes to securing a rental car. Consumers must depend on car rental agencies to guide them through the process in a safe and honest manner. We pledge to conduct our business in a professional and ethical fashion. We will follow the core principles from our code of ethics on a day to day basis for the betterment of our vehicle rental customers. Want to learn more? Read this article, What is Ethics.
Our Code of Ethics
- Offer factual and accurate information when providing details about our services.
- Provide complete details about the cost, restrictions, terms and conditions, of our car rental service, including our no-charge cancellation policy.
- Share full details concerning our promotional offers, pricing and specials.
- Responsive and friendly customer service. Long-term goal to always protect consumers privacy.
- React in a timely manner to address any customer complaints or concerns.
- Comply with state laws and regulations in all countries and states in which we operate.
- Never allow our affiliation with our preferred partners supersede the interests of our customers.